1. Acceptance of Terms
By accessing damascuslegacy.com and placing an order, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or purchase our products.
2. Product Information
About Our Products:
- All Damascus Legacy knives are hand-forged from authentic Damascus steel
- Product images are for illustration purposes; actual Damascus patterns may vary
- Each knife is unique due to the handcrafted nature of Damascus steel
- We strive for accurate product descriptions but cannot guarantee perfection
- Specifications may change without prior notice
3. Pricing & Payment
Pricing:
- All prices are listed in $ Currency and are subject to change without notice
- Prices include product cost but exclude shipping and applicable taxes
- We reserve the right to correct pricing errors
Payment:
- We accept credit cards, PayPal, etc.
- Payment must be received before order processing
- All transactions are processed securely through encrypted payment gateways
4. Orders & Order Acceptance
Placing Orders:
- Orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order
- Order confirmation does not guarantee acceptance
Order Cancellation:
- We may cancel orders due to product unavailability, pricing errors, or suspected fraud
- You will be notified if your order is cancelled
- Refunds will be processed within 7 business days
5. Shipping & Delivery
Shipping:
- Processing time: 1-2 business days
- Delivery times vary by location
- International orders may be subject to customs fees (buyer’s responsibility)
- Risk of loss transfers to you upon delivery
Delivery Issues:
- We are not responsible for delivery delays beyond our control
- Contact us within 10 days if your order doesn’t arrive
For detailed shipping information, see our Shipping Policy.
6. Returns & Refunds
Return Policy:
- Returns accepted within 30 days of delivery
- Products must be unused, in original condition with packaging
- Personalized or custom items cannot be returned
- Customer pays return shipping unless item is defective
Refunds:
- Processed within 7-10 business days after receiving returned item
- Original shipping costs are non-refundable
- Refunds issued to original payment method
For full details, see our Returns & Refunds Policy.
7. Product Warranty
Quality Guarantee:
- We stand behind the quality of our Damascus steel knives
- Defects in materials or craftsmanship will be repaired or replaced
- Warranty does not cover normal wear, misuse, or improper care
- Warranty period: 30 days money back guarantee
To Make a Warranty Claim:
Contact us at warranty@damascuslegacy.com with order details and photos
8. Age Restrictions
Legal Purchase Age:
- You must be 18 years or older to purchase knives from Damascus Legacy
- By placing an order, you confirm you meet the legal age requirement
- We comply with all applicable knife sales laws and regulations
- Buyer is responsible for knowing and following local knife laws
9. Prohibited Uses
You may not use our website to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code or malware
- Engage in fraudulent activities
- Resell products as your own brand without authorization
10. Intellectual Property
Copyright & Trademarks:
- All content on damascuslegacy.com is owned by Damascus Legacy
- Product images, descriptions, and Damascus Legacy branding are protected
- Unauthorized use of our content is prohibited
- You may not reproduce, distribute, or modify our materials without permission
11. Limitation of Liability
To the Maximum Extent Permitted by Law:
- Damascus Legacy is not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the purchase price of the product
- We are not responsible for misuse of our products
- Knives are tools and must be handled responsibly
Safety Notice:
Damascus Legacy knives are sharp tools. Handle with care. Keep out of reach of children. Users assume all responsibility for safe handling and use.
12. Indemnification
You agree to indemnify and hold Damascus Legacy harmless from any claims, damages, or expenses arising from:
- Your use or misuse of our products
- Violation of these Terms and Conditions
- Violation of any third-party rights
13. Governing Law
These Terms and Conditions are governed by the laws of New Jersey.
Any disputes shall be resolved in the courts of New Jersey.
14. Dispute Resolution
In Case of Disputes:
- Contact us first at support@damascuslegacy.com
- We will attempt to resolve issues amicably
- If unresolved, disputes may be subject to arbitration or court proceedings
15. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
16. Changes to Terms
Updates:
- We reserve the right to modify these Terms and Conditions at any time
- Changes will be posted on this page with an updated date
- Continued use of our website after changes constitutes acceptance
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
18. Contact Information
Questions About These Terms?
Damascus Legacy Customer Service
📧 Email: support@damascuslegacy.com